Account Info

Login

• I have registered but can't log in to my account - what should I do?
• I forgot my username, how can I retrieve it?
• How do I log in to my trading account?

Account Status

• Can someone else trade for me?
• How do I close my trading account?
• Can my account go into negative?
• Why was my account liquidated?

Orders

• What is an Order?
• What is an expiry date of an instrument?
• Can I open/close a trade over the phone?

Account Indicators/Terms

• What is a Rollover Adjustment?
• What is Initial Margin?
• What is Take Profit?
• What is Stop Loss?
• What is P&L?
• What is Equity?

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Account Details

• How do I create and manage Alerts?
• Can I lose my money on the platform?
• What technical analysis tools do you offer?
• Why can’t I close my position?
• Why can't I open a position?
• How do I close a position?

See all 17 articles